Onsite & Remote Support Services

Flexible, Knowledgeable & Reliable

Whether you are looking for that perfect Support Technician to manage your network or just need a remote, helping hand, we have solutions to keep you supported. Utilizing both the "per hour" billable rate for infrequent needs and a range of support packages for more complete needs, PBS can optimize your requirements and keep you moving forward.

Starting with Bronze level packages that cover basic support needs, through Platinum packages offering complete support on a rolling basis, PBS has the support option to suit your needs. If you are looking for a traditional support model, we have a variety of onsite support packages with incentives and built- in value. If you are looking for great support, but need to keep it economical, we offer a complete range of remote only packages that will allow for a tech to remote into your systems and repair issues without the necessity of a site visit. If a remote issue necessitates an onsite follow-up, we can handle those on the fly as well.

Realizing that not all customers needs fit into a pre-determined package, PBS also offers customizable support to suit your specific needs. Off hours support and partial support options are always available. Contact us to set up a free consultation and find out how PBS can make your IT simple.