Without hesitation, PBS is one of the most customer service oriented copier vendors in the business
Our firm has used the services of PBS for a number of years. The technicians are always pleasant and courteous, which means a lot to our staff. If ever there is a problem, we can count on her to address it quickly and efficiently. It is a pleasure to deal with PBS.
We have relied on PBS for over ten years to provide us with state-of-the-art equipment and customer service that’s second to none. Whether it’s finding the right product to fit our needs or providing technical support – we can always count on the PBS team. They are a pleasure to do business with!
I’ve been working with PBS for the last 11 years and the Service has been great when I call with a problem with my machines they have someone out the same day or the next morning! They are a pleasure to do business with!
Just wanted to thank you once again for assisting me in fixing our copy machine. As I stated on the phone, it was not a good way to start the week, but your knowledge and capability in getting the machine back on line was just what we needed.
I am writing as part of the Horizon Pest Control Admin team. I am the person who often interfaces with the service vendors and I can’t say enough about the PBS Customer Service staff and the Technicians. They are always such a pleasure to deal with at times helping us resolve an issue over the phone!
I would like to say that my experience with PBS has always been very good . They always try to accommodate us as best as possible to resolve any issues we have when calling in for a problem. All the PBS employees are upbeat and very professional and pleasant.
Jamison, Eaton & Wood, Inc. has been a client of Preferred Business Systems for 15 years+ and during those 15 plus years their Team of Professionals have been SUPERIOR from the President of the Company down to their service staff.
All aspects of my interaction with PBS have been impressive and have exceeded my expectations. We are a long term satisfied customer that would recommend PBS to everyone.
Super Company to deal with. Super products in office equipment but specifically in reference to the FP mailing system! Super service!
Thank you for your company’s outstanding product line and quality services...We look forward to continuing our business relationship for years to come.
Mark has been a friend of this office for many years and ALWAYS has a smile, and a kind word for the agitated users of the copiers. Problems only occur in the middle of an important job, and Mark brings everyone down to earth with his calm and competence. thank you , Mark!
We met Rich Campbell, the owner, at the Manasquan Beach. What a kind generous friend! We purchased copiers for our three business locations and then used their IT support! Fantastic, responsive men. All the IT guys have the same kind and easy going manner as Rich! We love PBS and recommend them without hesitation!
I would definitely recommend PBS. Great service!!. The staff is very friendly, professional and helpful. We trust this company with all of our computer needs.
We have engaged PBS to provide us with both hardware and software IT support. Their service has been great throughout, they have been reliable, professional and timely with all of our needs.
We lease 4 copiers from them, they set them up and add them to our computers (scan, fax, and print). They always have prompt service, when we upgraded our computers to Windows 10 and the scanning function didn't work, they were out the next day and upgraded the firmware on the copiers so that they would.
PBS takes IT seriously! They are prompt, courteous, and work hard to get the job done in a timely manner!